FREQUENTLY ASKED QUESTIONS
For further product care details, please visit our care & maintenance page.
Please visit our leather options page for further informations.
Since every Alder product is made to order and handcrafted, our standard production time is approximately 14-30 working days.
Once your order has been completed, it will be carefully packed and shipped. Delivery time will vary depending on your shipping destination and the courier service selected.
For bespoke designs or more complex hand-stitched products, production may take longer depending on the level of customization and our current production queue.
Absolutely. We offer customization options for the model, leather, colors, stitching, and more. Please get in touch with our Customer Service using the contact information below to discuss your custom order.
Please visit our personalization page to view all available fonts, foil finishes, placement options, and examples before placing your order.
Both are premium edge finishing techniques, each offering excellent durability and craftsmanship. The best choice depends on the style and appearance you prefer. For a detailed explanation of our finishing options, please visit our finishing page.
We use premium Meisi thread, known for its strength, durability, and clean stitching. Every product is hand-stitched to ensure long-lasting quality.
Please refer to our how to order page for detailed instructions.


